PRIVACY POLICY

Apex Club of Bally ("we", "our", or "us") operates the mobile application Apex Club of Bally (the “App”) available on the Google Play Store. This Privacy Policy outlines how we collect, use, and protect the personal information of users (“you” or “your”) who use our App to book doctor appointments and related services.

1. Information We Collect
We may collect the following types of information:
a) Personal Information

Name
Mobile Number
Email Address
Appointment Details (doctor name, date, time)
Any information voluntarily entered by the user

b) Device and Usage Information

Device type and model
Operating system and version
App usage statistics
IP address and location (approximate)

2. How We Use Your Information
We use your information for the following purposes:

To book and manage doctor appointments
To send appointment confirmations and reminders
To improve app functionality and user experience
To provide customer support
To send important updates, notifications, or alerts
To comply with legal obligations and protect user safety

3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your data under the following circumstances:

With doctors or clinics you book appointments with, to confirm your booking
With service providers who assist in app operation (e.g., cloud hosting)
To comply with legal requests from government or law enforcement agencies
To protect our rights, safety, or property

4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no internet or mobile transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices
You may:

Access or update your personal information
Request deletion of your account or data
Opt-out of notifications via device settings
Contact us for any privacy-related concerns

To exercise these rights, email us at: apexclubbally.in@gmail.com

7. Children’s Privacy
Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" above. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: apexclubbally.in@gmail.com
🌐 Website: https://apexclubbally.in